Frequently Asked Questions
You can check your registered ID or password through the ID/password search function on the interCAD homepage.
Membership approval is processed sequentially during business hours (08:00 ~ 17:00) on weekdays, and is completed within 1 business day after approval.
If there is a delay in approval or you have any inquiries, please contact us at the email below.
support@interxsoft.com
The interCAD homepage is only approved for those who have purchased or subscribed to interCAD products.
Members who have been granted login authority can download programs and licenses from the homepage and use them.
If you are unable to log in, please contact us at the email below and we will verify and approve your request.
If the license list is not displayed, please refresh the page or clear your Internet cache and try again.
If the problem is not resolved, there may have been an error in the license application process.
Please send the problem situation to the email below and we will check and inform you.
The downloaded license file must be pasted into the path where interCAD is installed to be recognized normally.
The default installation path is:
C:/Program Files (x86)/interCAD
If you specified a different path during installation, you can paste the license file into that path.
This issue needs to be resolved by applying the Hotfix for OrCAD Capture.
Please update OrCAD Capture to the latest version or install the Hotfix.
Union is a separate feature that provides various functions not supported by existing CAD tools.
To use this feature, Union must be run first before running related programs such as OrCAD Capture, PADS, or Mentor Board Station.
The Cowork feature is dependent on the PADS program, so it will not work unless PADS is running.
To use Cowork, PADS must be running first.
interCAD Basic works properly on Windows 7 and later.
Currently only interCAD Basic supports Windows OS.
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